One Stop Solution for Customer Data Management
Social Hub.AI enables marketers to understand customer data and derive insights to enrich the customer experience. A 360° unified customer and membership hub, connnecting with e-commerce channels, brand site, pop-up shop, etc. Aggregate enterprise data from multiple parties to establish a perfect user/customer segmentation system.
Manage all your channels in one place
Channels
Explore our amazing features
Our user-friendly interface and intuitive dashboards make it easy for you to explore and analyze your data, regardless of your technical expertise.
Data Aggregation
Bring together data from first, second and third-party data sources at a central location. Every data point of every customer – existing or new – can be pushed into the CDP. It becomes one single source of truth for all customer data. The unified data consisting of the users’ behavioral and transactional information helps in personalizing the experience for millions of customers.
Smart Segment
Segment users in real time based on their engagement level. Specific segment conditions can be created to understand user preferences to target them. Customized marketing campaigns specific to each segment can be used to hyper-personalize each user’s experience.
Identity Resolution
Identify a single user with a universal identifier across channels and devices by mapping the user’s information. Retain the history of anonymous visitors when they fill a web form, drop a lead, etc. Find your users wherever they are and target them with personalized messages to drive new customer acquisition.
Real-Time Customer Experience
Garner insights about customer behavior, needs, and preferences by building a single user profile. It can then be used to precisely target them with relevant offers depending on their interaction with the brand. It helps to create real-time customer experiences across devices and channels with the right message and context.
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Frequently asked questions
Whether you’re looking to improve your marketing strategy or optimize your operations, our platform has you covered.
Customers want personalized experiences from their service providers. As a result, hyper-personalization has become the number one priority for marketers in the industry today. They are waking up to the realization that delivering personalized experiences highly depends on understanding customer data.
Our platform is capable of analyzing a wide range of data, including customer data, financial data, sales data, and more. You can integrate data from multiple sources, including spreadsheets, databases, and cloud storage.
Bring together users’ behavioral, audience, partner, CRM and offer data to merge the profiles with the help of a unique identifier (CRM ID, Email ID, Contact number, etc.). These merged profiles will provide a single unified view of customers and help marketers in targeting them accordingly. databases, and cloud storage.
Our platform is capable of analyzing a wide range of data, including customer data, financial data, sales data, and more. You can integrate data from multiple sources, including spreadsheets, databases, and cloud storage.
1)Create unified and complete customer profiles to enhance their experience;
2)Cross-device personalization by associating each device with a unique identifier;
3)Garner deep customer insights to run targeted marketing campaigns.
CDP is a packaged SaaS (software-as-a-service) product that is designed to build a unified customer database for an organization.
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