Microsoft × SocialHub.AI NRF Lunch Party: From CDP to CIP
January 12, 2026 · New York, USA
About this event
The problem is not algorithms. It is architecture. Customer data remains fragmented across CRM, CDP, loyalty systems, marketing tools, regions, and clouds. Together with Microsoft, SocialHub.AI presents the Customer Intelligence Platform (CIP), an AI-native intelligence layer above CRM, CDP, and Marketing Automation to unify data, interpret intent, and orchestrate actions in real time — with a formal Microsoft × SocialHub.AI partnership signing and product announcement.
Agenda
- 11:00 – 11:30 AMWelcome and Check-in
Tea break with snacks during check-in.
- 11:30 – 11:45 AMMicrosoft Keynote: Enabling Retail AI at Scale
How Azure powers the next wave of retail intelligence with the right security, governance, and operating model.
- 11:45 AM – 12:00 PMSocialHub.AI Keynote: Step Into the New Era of Retail Customer Intelligence
Sherry Gong outlines why CIP is emerging beyond CRM and CDP, and how an AI-native platform on Azure connects loyalty, data, and marketing into one measurable system.
- 12:00 – 12:30 PMExecutive Roundtable: Scaling Retail AI — From Pilot to Production
Practical playbook on data fragmentation, integration, compliance, and repeatable outcomes with Microsoft and industry leaders.
- 12:30 – 12:40 PMMicrosoft × SocialHub.AI Partnership Moment
Formal signing, photos, and remarks with product and solution announcement.
- 12:40 – 12:50 PMQ&A and Executive Takeaways
Open discussion on implementation, integration, and operating models.
- 12:50 – 1:15 PMNetworking, Deep Dives and Next Steps
Pizza, drinks, snacks, and follow-up discussions with Microsoft and SocialHub.AI teams.
Speakers & Hosts
In the Press
- Yahoo Finance
SocialHub.AI strengthens Microsoft alliance to launch AI-native Customer Intelligence Platform on Azure.
- Morningstar
SocialHub.AI strengthens Microsoft alliance to launch AI-native Customer Intelligence Platform on Azure.
- Benzinga
Press release coverage on the Microsoft × SocialHub.AI alliance and CIP launch on Azure.
- PR Newswire
Full Microsoft × SocialHub.AI alliance announcement, reposted across financial media.