Bill Huang, founder and CEO of Socialhub.AI, on why we built the Consumer World Model. A language model has never met your consumers — it writes a beautiful message but doesn't know who's about to buy or about to leave. Old analytics flattens each customer into a few averages. So we built a model that learns from real behavior in time order — every visit, every order — trained on 50 million members and 890 million behavior records, and improving recursively: results feed back into the model every day, so this month's model beats month one. Live today with 50+ global brands across 12+ countries, covering over 400 million consumers, built with SAP as a partner. A photo tells you where a consumer has been; a world model tells you where they're going.
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