Channel · SMS · Live, per team
SMS — the message that gets read in seconds.
The highest-open channel for the moments that matter — from a carrier-registered sender, with explicit opt-in, instant STOP and quiet-hours built in. Compliance-first by design, switched on per team for a controlled rollout.
Compliance-first
High open rates — without the legal risk.
Explicit opt-in, by law
Texts go only to members who explicitly opted in to SMS — consent is captured and tracked separately from email, meeting US texting requirements.
STOP and quiet hours, honored
An instant STOP keyword opts a member out immediately, and quiet-hours and content rules are enforced on the way out — so you stay compliant by default.
Carrier-registered sender
Sent from a carrier-registered number with carrier-safe send pacing, so messages get delivered instead of filtered.
Delivery you can see
Delivery status and billing are tracked, so you know what reached a handset and what it cost.
Best for
When it has to be seen now.
- ▸Time-sensitive offers and reminders that need to be seen now
- ▸Order, delivery and loyalty alerts
- ▸Short, high-urgency nudges where open rates matter most
- ▸Reaching members who don't have your app installed
SMS shares the same audiences, frequency cap and waterfall as every other channel — Cross-Channel Delivery →